FAQs

How long does delivery take?

Delivery takes 1–4 business days depending on your location.

Do you offer returns and exchanges?

Yes, we offer 14-day returns and exchanges as long as the item remains unused and in its original packaging.

 How do I request a return or exchange?

Simply contact our support team with your order number, and we will guide you through the process.

 Are shipping fees refundable?

Shipping fees are not refundable.

What if I receive a damaged or incorrect item?

Please contact us immediately with photos. We will replace or resolve the issue at no cost to you.

Can I change my order after placing it?

Order changes may be possible if your item has not shipped yet. Please contact us as soon as possible.

 Do you offer international shipping?

Currently, we ship within the region. International shipping may be added soon.

Will I receive a tracking number?

Yes, tracking information is sent once the order is shipped.

 Can I cancel my order?

Currently, we ship within the region. International shipping may be added soon.